Get Up to €600 with AirHelp

AirHelp is a dedicated flight compensation service that secures compensation for various flight disruptions, including delays, cancellations, missed connections, overbookings, and luggage issues.

You could be entitled to up to €600 compensation in addition to your ticket refund if your flight is cancelled or delayed by more than 3 hours. Additionally, AirHelp can help you recover up to €6,000 for extra costs caused by delays, such as lost baggage or missed reservations (e.g., hotels, flights, taxis).

Why Choose AirHelp?

  • Proven Success: As the largest air passenger rights organisation, AirHelp has successfully assisted over 2.3 million passengers, earning over 138,000 5-star reviews on Trustpilot.
  • Know Your Rights: 87% of air passengers are unaware of their rights to compensation.
  • Expert Help: Our team of over 400 specialists ensures your claim complies with regulations like the Montreal Convention and EU Air Passenger Rights Regulation (EC 261).
  • Global Support: Service is offered in 19 languages across 35+ countries.

How It Works?

  1. Purchase: Add the service to your basket and complete the payment at checkout.
  2. Registration: Your flight is automatically registered, and you’ll receive a confirmation email.
  3. Eligibility Notification: If your flight is disrupted, AirHelp will notify you of your compensation eligibility.
  4. Confirmation: Confirm if you would like AirHelp’s assistance in processing the claim.
  5. Claim Processing: AirHelp handles the claim with the airline and keeps you updated on the status.
  6. Status Tracking: Track your claim via AirHelp’s online portal.
  7. Receive Compensation: Upon a successful claim, compensation is paid directly to you.

Why Choose Hepstar

Competitive
Premiums
Comprehensive
Coverage Globe Icon
Comprehensive
Coverage
Practical Benefits icon
Practical
Benefits
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Schengen Visa
Compliant
Dedicated Support icon
Dedicated
Support
Fair
Outcomes

What Our Customers Say

  • “”Very professional way this has been handled so far. Prompt.”

    Lynette

  • “After excellent service from Hepstar in 2022, I had another incident during a recent trip to France. Once again, Hepstar exceeded my expectations with superb service. They provided a top-grade experience for refunding damage excess costs from the car rental company, processing the refund within 10 days with minimal fuss and reasonable documentation. I highly recommend them for car rental excess cover – do not go anywhere else!”

    Karl

  • “Very happy with their speedy and efficient service for a claim. Highly recommended for anyone travelling overseas – I will never travel without this again. Their cover is the most comprehensive I have seen.”

    Gwendoline

  • “Hepstar came to the rescue by helping me with a claim under difficult circumstances. Briefly stuck at Glasgow Airport on a Sunday due to a flight cancellation, and the returning hired car had a slight scratch on the rim. An immediate payment was requested in British pounds. Upon return to South Africa, I enquired whether this incident would be covered. And YES, Hepstar to the rescue. Thank you.”

    Mark

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