4.2 45 Google reviews

Claims: claims@hepstar.com / 086 144 4548

Emergency Services: +27 11 991 8731 / +27 83 676 0411 / assist@europassistance.co.za

Budget Travel Insurance

Travel confidently without breaking the bank. 

GET A QUOTE

Competitive Premiums

Fair Outcomes

Timely Support

Visa Compliance

OVERVIEW
BeNEFITS
WHY US
GET A QUOTE

Our Budget Travel Insurance offers essential cover for South African residents under the age of 71 years. It’s ideal for travellers seeking basic protection and peace of mind during their trip.

Why Choose Budget Travel Insurance?

Affordable Protection for Every Trip

Enjoy your travels with the reassurance that essential medical expenses and travel disruptions are covered, even in popular destinations. Our plan offers up to R2 million in emergency medical cover, providing support when it matters most.

Assistance Anytime, Anywhere

Partnering with Europ Assistance, we ensure you have access to emergency medical services and support, no matter where your journey takes you.

GET A QUOTE

What Does the Plan Cover?

  • Medical Emergencies: Up to R2 million for emergency treatments and repatriation (excluding adventure sports injuries).
  • Repatriation: Cover of actual expenses if arranged by us.
  • Baggage Protection: Compensation of up to R5,000 for stolen or damaged luggage.
  • Travel Delays: Reimbursement for essential items if your baggage is delayed outside South Africa for over 24 hours.
  • Personal Accident: A lump sum of up to R100,000 for accidental injuries during your trip.

Download the Key Information Document for a detailed overview of the benefits, terms and conditions. The Budget plan excludes cover for pre-existing medical conditions, adventure sports, trip cancellation and flight delays.

GET MORE INFO
GET A QUOTE

What Makes This Plan Different?

Meets Essential Travel Requirements

Our Budget plan satisfies the minimum cover requirements for Schengen visas, making it a great choice for European trips. Whether you’re exploring cityscapes or visiting family, you can focus on planning your adventure by finalising visa formalities ahead of the trip.

Essential Cover for Smart Savings

While our Comprehensive plan provides R50 million in cover, including adventure sports and pre-existing conditions, the Budget plan is designed for those who want to keep costs low while still having essential protection in place. 

International Assistance Services and Customer Support

Hepstar partners with Europ Assistance South Africa, trusted to handle international emergencies and assistance services.

With over 35 years of experience, Europ Assistance provides a range of emergency services supported by cutting-edge global technology. Their 24/7 contact center offers multilingual telephonic advice and is available via email, helpline, or WhatsApp. 

For any claims, policy changes, or general queries, Hepstar’s dedicated support team is here to assist during normal office hours. 

Please note that plans are offered on a non-advice basis, so you are responsible for ensuring the plan suits your needs. If you have any questions or need more information about your cover, feel free to contact us or check out our FAQs page. 

CONTACT US

Why Choose Hepstar

Competitive
Premiums
Comprehensive Coverage Globe Icon
Comprehensive
Coverage
Practical Benefits icon
Practical
Benefits
passport visa icon
Schengen Visa
Compliant
Dedicated Support icon
Dedicated
Support
Fair
Outcomes

What Our Customers Say

  • “”Very professional way this has been handled so far. Prompt.”

    Lynette

  • “After excellent service from Hepstar in 2022, I had another incident during a recent trip to France. Once again, Hepstar exceeded my expectations with superb service. They provided a top-grade experience for refunding damage excess costs from the car rental company, processing the refund within 10 days with minimal fuss and reasonable documentation. I highly recommend them for car rental excess cover – do not go anywhere else!”

    Karl

  • “Very happy with their speedy and efficient service for a claim. Highly recommended for anyone travelling overseas – I will never travel without this again. Their cover is the most comprehensive I have seen.”

    Gwendoline

  • “Hepstar came to the rescue by helping me with a claim under difficult circumstances. Briefly stuck at Glasgow Airport on a Sunday due to a flight cancellation, and the returning hired car had a slight scratch on the rim. An immediate payment was requested in British pounds. Upon return to South Africa, I enquired whether this incident would be covered. And YES, Hepstar to the rescue. Thank you.”

    Mark

STAY SAFE, ALWAYS

PREMIUM PERSONAL SAFETY APP

UrSafe is a leading personal safety app designed for the safety of you and your loved ones, featuring real-time location tracking, emergency alerts, and quick access to support.

GET 60 DAYS FREE

on any purchase of comprehensive travel insurance and other selected products!

STAY CONNECTED ANYWHERE WITH SIMTEX

TRAVEL eSIM BUNDLES

One eSIM, no physical card needed – global connectivity, easy activation, and top-ups with no high roaming fees.

GET 20% OFF

with any comprehensive travel insurance purchase!

Partners & Protection

General Enquiries

info@hepstar.com

Claims

086 144 4548

claims@hepstar.co.za

Emergency Services

+27 11 991 8731

+27 83 676 0411

assist@europassistance.co.za

©2025 HEPSTAR. All Rights Reserved - Hepstar Financial Services (Pty) Ltd is an authorised financial services provider (FSP 45097)