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Claims: claims@hepstar.com / 086 144 4548
Emergency Services: +27 11 991 8731 / +27 83 676 0411 / assist@europassistance.co.za
Credit Card Top-Up Travel Insurance
Travel with enhanced protection.
Competitive Premiums
Fair Outcomes
Timely Support
Visa Compliance
Supplement your existing travel insurance with our Credit Card Top-Up plan, designed for South African residents under the age of 71 years.

Why Choose Top-Up Travel Insurance?
Increased Cover for Medical Emergencies
Many credit card travel insurance plans may not offer enough cover for international medical emergencies. With our Top-Up plan, enjoy increased protection of up to R15 million for emergency treatment or evacuation, including cover for listed adventure sports injuries.
Protection for Unforeseen Situations
In case your current plan lacks cover for specific risks, our Credit Card Top-Up plan ensures you’re still protected against trip disruptions, baggage loss, and medical evacuations.

What Does the Plan Cover?
Download the Key Information Document for a detailed overview of the benefits, terms and conditions.

What Makes This Plan Different?
Boost Your Existing Credit Card Insurance
If your credit card’s travel insurance doesn’t provide enough protection for major medical emergencies or trip disruptions, our Top-Up plan fills the gap with higher cover limits and added benefits.
Tailored for Specific Needs
Designed to provide essential extras like medical evacuation, adventure sports cover, and trip cancellation, this plan ensures you get more than just the basics, offering peace of mind on your journey.
International Assistance Services and Customer Support
Hepstar partners with Europ Assistance South Africa, trusted to handle international emergencies and assistance services.
With over 35 years of experience, Europ Assistance provides a range of emergency services supported by cutting-edge global technology. Their 24/7 contact center offers multilingual telephonic advice and is available via email, helpline, or WhatsApp.
For other claims, queries or policy changes, Hepstar’s dedicated support team is ready to assist during normal office hours.
Please note that plans are offered on a non-advice basis, so you are responsible for ensuring the plan suits your needs. If you have any questions or need more information about your cover, feel free to contact us or check out our FAQs page.
Why Choose Hepstar
Competitive
Premiums
Comprehensive
Coverage
Practical
Benefits
Schengen Visa
Compliant
Dedicated
Support
Fair
Outcomes
STAY SAFE, ALWAYS
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