Hepstar Cookie Policy

Last updated: 13th October 2025

At Hepstar, we use cookies and similar technologies to make our websites work, improve your browsing experience, and help us understand how our websites are being used. This Cookie Policy explains what cookies are, which ones we use, and how you can manage your cookie preferences.

WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit a website. They help the website recognise your device and remember information such as your preferences or past actions. Cookies do not access other information stored on your device.

TYPES OF COOKIES WE USE

Strictly necessary cookies

These are essential for our websites to function properly (e.g. remembering your selections during a purchase). You cannot disable these cookies through our cookie banner, but you can block them in your browser settings (although the site may not work as expected).

Performance cookies

These help us understand how our websites are used (for example, which pages visitors go to most often, or how long they spend on the site). We use Google Analytics for this purpose. The data collected is aggregated and does not directly identify you.

Functionality cookies

These allow us to remember your choices (such as language preferences) and provide a more personalized browsing experience.

Targeting/advertising cookies

These may be used to deliver more relevant ads to you based on your browsing habits. We do not currently rely on these cookies on Hepstar websites.

Consent management cookies

These store your cookie preferences and ensure compliance with data protection laws.

MANAGING YOUR COOKIE PREFERENCES

When you first visit our site, you’ll see a banner that lets you accept, reject, or manage your cookie preferences. You can change your choices at any time.

You can also block or delete cookies in your browser settings. For more details, see:

YOUR RIGHTS UNDER POPIA

For information about your rights under the Protection of Personal Information Act (POPIA), including how we collect, use, and protect your personal data, please refer to our Privacy Policy.

UPDATES TO THIS COOKIE POLICY

We may update this policy from time to time if we introduce new cookies or change how we use them. Please check back regularly to stay informed.