4.2 45 Google reviews

Claims: claims@hepstar.com / 086 144 4548

Emergency Services: +27 11 991 8731 / +27 83 676 0411 / assist@europassistance.co.za

Protect Your Journey with Hepstar

Hepstar is an established financial service provider specialising in travel insurance, car hire excess insurance and travel ancillary products.

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Competitive Premiums

Fair Outcomes

Timely Support

Visa Compliance

WELCOME TO HEPSTAR

We offer travellers insurance plans, plus other useful extras, for business or leisure trips.

Comprehensive Travel Insurance

Hepstar’s Comprehensive Travel Insurance is designed to safeguard your trip, including Schengen Visa compliant cover for medical emergencies and repatriation, pre-existing medical conditions, adventure sports injuries, trip cancellation and more!

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Budget Travel Insurance

Hepstar’s Budget Insurance is ideal for those on a tight budget seeking basic medical expenses and repatriation cover that complies with Schengen Visa requirements, allowing you to claim up to R2 million for medical emergencies.

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Top-Up Travel Insurance

If you qualify for travel benefits through your credit card or medical scheme provider and want to supplement it with additional cover, our Top-Up Travel Insurance is for you.

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Car Hire Excess Insurance

Hepstar’s Car Hire Excess Insurance protects you from high excess fees and unexpected expenses due to theft or accident of your rental car, as well as cover for damage or theft of baggage.

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Travel Extras

Travel with confidence using Hepstar’s Travel Extras – tailored services to support you through unexpected moments like flight changes or baggage issues. Explore our latest offerings and find extra peace of mind for your journey.

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Why Choose Hepstar

Competitive
Premiums

Comprehensive
Coverage

Practical
Benefits

Schengen Visa
Compliant

Dedicated
Support

Fair
Outcomes

TRAVEL PEACE OF MIND

Ready to Pack Your Bags, Sit Back and Relax?

Rising travel costs and expensive medical treatments abroad put unexpected emergencies beyond reach for most travellers, turning unforeseen events into major financial burdens. With global disruptions frequently impacting travel plans, comprehensive travel insurance is essential to protect your journey and peace of mind.

Start Protecting Your Travel Plans

Speak to one of our travel insurance specialists.

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What Our Customers Say

“”Very professional way this has been handled so far. Prompt.”

Lynette
“After excellent service from Hepstar in 2022, I had another incident during a recent trip to France. Once again, Hepstar exceeded my expectations with superb service. They provided a top-grade experience for refunding damage excess costs from the car rental company, processing the refund within 10 days with minimal fuss and reasonable documentation. I highly recommend them for car rental excess cover – do not go anywhere else!”

Karl
“Very happy with their speedy and efficient service for a claim. Highly recommended for anyone travelling overseas – I will never travel without this again. Their cover is the most comprehensive I have seen.”

Gwendoline
“Hepstar came to the rescue by helping me with a claim under difficult circumstances. Briefly stuck at Glasgow Airport on a Sunday due to a flight cancellation, and the returning hired car had a slight scratch on the rim. An immediate payment was requested in British pounds. Upon return to South Africa, I enquired whether this incident would be covered. And YES, Hepstar to the rescue. Thank you.”

Mark